Last Updated: August 5, 2026
Applies to: scintillaweb.com and ScintillaWeb LLP’s web development and digital marketing services
ScintillaWeb LLP (“ScintillaWeb”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, how we protect it, when we may share it, and the rights available to you.
By using our website or submitting information through our website, you acknowledge the practices described in this Privacy Policy.
1. Who We Are
ScintillaWeb LLP is a web development and digital marketing company based at:
Mohammadi Mohalla, Mangalwari, Binaki, Nagpur, Maharashtra 440017, India
In this Privacy Policy, “we”, “us”, and “our” refer to ScintillaWeb LLP.
“You” and “your” refer to anyone who visits our website, contacts us, submits information through our forms, or engages us for our services.
ScintillaWeb LLP acts as the data fiduciary for personal data that we collect and process for our own business purposes, subject to applicable data protection laws.
2. Information We Collect
Information You Provide to Us
When you contact us, request a quotation, submit an enquiry, request a consultation, or otherwise communicate with us, we may collect:
- Your name
- Email address
- Phone number
- Website address
- Company or business name
- Service requirements
- Project details
- Information included in your message
- Any other information you voluntarily provide
If you become a client, we may also collect information necessary to provide our services and manage our business relationship, including:
- Billing information
- Project information
- Business information
- Communication and correspondence
- Website or platform access information that you voluntarily provide for project purposes
- Information required to deliver our services
Please do not submit passwords, payment-card information, government identification numbers, or other highly sensitive information through our website contact forms.
Information Collected Automatically
When you visit our website, certain information may be collected automatically through standard server technologies, cookies, analytics, and similar technologies.
This may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Referring website or page
- Pages visited
- Approximate location
- Date and time of visits
- Website interaction information
- Cookie identifiers
- General usage and analytics information
3. How We Use Your Information
We use personal information for legitimate business purposes, including:
To Respond to Enquiries
If you submit a contact form or otherwise contact us, we may use your information to:
- Respond to your enquiry
- Understand your requirements
- Provide information about our services
- Prepare proposals or quotations
- Arrange meetings or consultations
- Follow up regarding your enquiry
To Provide Our Services
For existing clients, we may use information to:
- Deliver contracted services
- Communicate about projects
- Manage project requirements
- Provide reports and updates
- Coordinate website development and digital marketing activities
- Provide technical support
- Manage access to systems necessary for completing the project
To Process Payments and Maintain Business Records
We may process information necessary to:
- Prepare invoices
- Maintain accounting records
- Meet applicable tax and legal requirements
- Manage our business relationship with clients
To Improve Our Website and Services
We use analytics and website usage information to understand how visitors use our website and to improve our content, website performance, functionality, and user experience.
To Comply With Legal Obligations
We may collect, use, retain, or disclose information where required to comply with applicable laws, regulations, legal processes, or lawful requests from government authorities.
We do not sell your personal information.
We do not use enquiry information for unrelated marketing purposes.
4. Contact Forms
Our website uses Contact Form 7, a WordPress contact form plugin, to collect and process information submitted through our website forms.
Information submitted through our contact forms may include your name, email address, phone number, website, and message or project requirements.
We use this information to respond to your enquiry and provide our services.
Please do not submit sensitive personal information, passwords, payment information, or unnecessary confidential information through website contact forms.
Information submitted through our contact forms may be stored in our website’s email or hosting environment and may be accessible to authorised members of ScintillaWeb LLP for responding to enquiries and managing business communications.
5. Analytics, Cookies and Tracking Technologies
We use analytics and similar technologies to understand how visitors use our website and improve our services.
Google Analytics
We use Google Analytics to collect information about website usage.
Google Analytics may collect information such as:
- Pages visited
- Time spent on pages
- Browser and device information
- Approximate geographic location
- Referral source
- Website interactions
- General traffic information
The information helps us understand website performance and visitor behaviour.
Microsoft Clarity
We also use Microsoft Clarity to understand how visitors interact with our website.
Microsoft Clarity may provide information such as:
- Session activity
- Clicks
- Scrolling behaviour
- Pages visited
- Interaction patterns
- Device and browser information
Clarity helps us identify usability issues and improve the website experience.
Cookies
Our website may use cookies and similar technologies.
Some cookies are necessary for the website to operate correctly. Other cookies may be used for analytics and website performance.
You can manage or disable cookies through your browser settings.
If you disable cookies, some website functionality may work differently.
6. Who We Share Your Information With
We may share personal information with trusted service providers where necessary to operate our website, communicate with you, provide services, or manage our business.
Depending on the service involved, these may include:
- Website hosting and infrastructure providers
- Email and communication service providers
- Contact form and WordPress services
- Google Analytics
- Microsoft Clarity
- Accounting and financial service providers
- IT and technical service providers
We only share information to the extent reasonably necessary for the relevant service or business purpose.
We may also disclose information:
- When required by law
- In response to a valid legal or governmental request
- To protect our legal rights
- To establish, exercise, or defend legal claims
- To prevent fraud, security issues, or misuse of our services
We do not sell personal data to third parties.
We do not provide your personal information to advertisers for their independent marketing purposes.
International Data Transfers
Some third-party service providers we use, including analytics and technology providers, may process or store information outside India.
Where information is transferred internationally, we take reasonable steps to use service providers that maintain appropriate safeguards for personal information and comply with applicable data protection requirements.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, unless a longer period is required by law.
The retention period may depend on the type of information and our relationship with you.
Generally:
- Website enquiries: Retained for as long as reasonably necessary to respond to and manage the enquiry.
- Client information: Retained during the client relationship and for a reasonable period afterwards where required for business, legal, accounting, or dispute-resolution purposes.
- Invoices and financial records: Retained for the period required by applicable Indian law.
- Analytics information: Retained according to the retention settings configured in our analytics services.
- Server logs: Retained according to our hosting provider’s applicable logging and retention practices.
When information is no longer required, we may delete it or anonymise it where reasonably practicable.
8. Your Privacy Rights
Subject to applicable law, you may have rights regarding your personal information, including the right to:
- Request information about the personal data we hold about you
- Request correction of inaccurate or incomplete personal information
- Request deletion of personal information where we no longer need it or where permitted by applicable law
- Withdraw consent where processing is based on consent
- Raise a grievance regarding our handling of your personal information
- Nominate another person to exercise applicable rights on your behalf where permitted by law
To exercise your rights or raise a privacy-related request, contact us:
Email: hello@scintillaweb.com
Phone: 092705 10183
We may need to verify your identity or request additional information before processing certain requests.
We will respond to valid requests within the timeframe required by applicable law.
Please note that certain information may need to be retained where required by law or where necessary for legitimate legal, accounting, security, or business purposes.
9. Children’s Privacy
Our website and services are primarily intended for businesses, organisations, and adults.
Our website is not directed toward children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us, please contact us at hello@scintillaweb.com.
We will review the request and take appropriate action where required.
10. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, loss, or destruction.
Our security practices may include:
- Access controls
- Restricted access to personal information
- Secure website connections
- Limiting access to authorised personnel
- Using reputable third-party technology and service providers
- Maintaining reasonable security practices for systems used to provide our services
However, no method of transmitting information over the internet or storing information electronically is completely secure.
Therefore, we cannot guarantee absolute security of information transmitted to or from our website.
If we become aware of a personal data breach that requires notification under applicable law, we will take appropriate steps in accordance with the applicable legal requirements.
11. Information We Process for Clients
As a web development and digital marketing company, we may sometimes process personal information belonging to our clients’ customers, website visitors, leads, or users.
For example, while developing, maintaining, or managing a client’s website, we may have access to:
- Contact form submissions
- Customer enquiries
- Website analytics
- CRM information
- Mailing lists
- Website user information
- Other information stored within systems operated for a client
Where we process personal data on behalf of a client, the client may determine the purposes and means of processing, while ScintillaWeb LLP may act as a service provider or processor, depending on the applicable contractual and legal arrangement.
We do not use client data for unrelated purposes.
We only access client information to the extent reasonably necessary to provide the agreed services.
Where appropriate, we may enter into separate data processing or confidentiality agreements with clients.
At the end of a client engagement, access to client systems may be removed or disabled, and information may be returned or deleted in accordance with contractual requirements and applicable law.
12. Third-Party Websites
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites.
When you leave our website, we recommend reviewing the privacy policy of the third-party website before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
- Our services
- Our website
- Our technology
- Our data processing practices
- Applicable laws and regulations
The Last Updated date at the top of this Privacy Policy indicates when it was most recently revised.
If we make a material change to the way we process personal information, we will take reasonable steps to provide notice where required.
We encourage you to review this Privacy Policy periodically.
14. Contact Us and Privacy Grievances
If you have questions about this Privacy Policy, want to exercise your privacy rights, or wish to raise a grievance regarding our handling of personal information, please contact us.
ScintillaWeb LLP
Address:
Mohammadi Mohalla, Mangalwari, Binaki,
Nagpur, Maharashtra 440017, India
Email: hello@scintillaweb.com
Phone: 092705 10183
Privacy / Grievance Contact
Email: hello@scintillaweb.com
Phone: 092705 10183
We will review privacy-related requests and grievances and respond in accordance with applicable law.
If you are not satisfied with our response, you may have the right to escalate the matter to the appropriate data protection authority under applicable law.
15. Consent
By using our website or voluntarily providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.
Where consent is required under applicable law, we will obtain consent through appropriate means before processing personal information for that purpose.
You may contact us using the details above if you have questions about how your information is collected or used.
ScintillaWeb LLP
Mohammadi Mohalla, Mangalwari, Binaki, Nagpur, Maharashtra 440017, India
Email: hello@scintillaweb.com
Phone: 092705 10183