Privacy Policy

Scintillaweb LLP (“we”, “our”, “us”) operates the websites:

Scintillaweb.com – offering digital marketing & web development services.

ScintillaWPThemes.com – offering WordPress themes, plugins, and related products.

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We may collect the following types of information when you interact with our websites, products, and services:

Personal Information (provided by you):

Name
Email address
Phone number
Billing address
Payment details (processed securely through third-party payment gateways like Razorpay)

Non-Personal Information (collected automatically):

IP address
Browser type and version
Device information
Pages visited and time spent on site
Referring/exit pages

Purchase & Account Data:

Theme/plugin purchase history
License key information
Support tickets and communication history

2. How We Use Your Information

We may use your information to:

Process and fulfill orders for services or products
Provide customer support and respond to inquiries
Send product updates, promotional offers, and newsletters (only with your consent)
Improve our websites, products, and user experience
Comply with legal obligations and prevent fraud

3. How We Share Your Information

We do not sell your personal data. We may share your data only with:

Payment Processors (e.g., Razorpay) to securely process payments
Hosting & IT Providers for website functionality
Email Service Providers for communication and updates
Legal authorities, when required by law

4. Cookies & Tracking Technologies

We use cookies and similar tracking tools to:

Remember your preferences
Analyze site traffic and usage patterns
Personalize content and offers
You can disable cookies in your browser settings, but some site features may not work correctly.

5. Data Retention

We retain your information only as long as necessary for:

Legal and tax compliance
Resolving disputes
Providing product or service support

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Opt-out of marketing emails
Withdraw consent for data processing
To exercise your rights, contact us at hello[@]scintillaweb.com.

7. Security Measures

We implement appropriate technical and organizational security measures to protect your information. However, no online system can be 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our websites may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our websites, with the “Last Updated” date shown at the top.

10. Contact Us

If you have any questions about this Privacy Policy, contact:

Scintillaweb LLP
Email: hello@scintillaweb.com
Phone: +91 9270510183
Website: https://scintillaweb.com